In most cases, you will need to reboot your computer in order for the driver update to take effect. Locate the device and model that is having the issue and double-click on it to open the Properties dialog box.Ĭlick the Update Driver button and follow the instructions. In Windows XP, click Start -> Control Panel -> Performance and Maintenance -> System -> Hardware tab -> Device Manager button In Windows Vista, click Start -> Control Panel -> System and Maintenance -> Device Manager In Windows 7, click Start -> Control Panel -> Hardware and Sound -> Device Manager In Windows 8, swipe up from the bottom, or right-click anywhere on the desktop and choose 'All Apps' -> swipe or scroll right and choose 'Control Panel' (under Windows System section) -> Hardware and Sound -> Device Manager In strong>Windows 11, Windows 10 & Windows 8.1, right-click the Start menu and select Device Manager

It allows you to see all of the devices recognized by your system, and the drivers associated with them. To install a driver in Windows, you will need to use a built-in utility called Device Manager. Any ideas? I thought of calling geeksquad but they probably cost more than me just craiglisting the 964 and buying something new and compatible.Once you download your new driver, then you need to install it. So I have the print driver installed and i have the all in one program installed at this point, but no communication between laptop and the 964. Last attempt I disabled whatever firewall I have and that didn't help either. I started over 2 more times thinking i missed something, but still the same result. Says no communication between computer and 964 and to make sure it's on, cables plugged in etc (which all is good there). But now won't print and still won't scan. With that attempt, the printer worked, but the All in one scanning program did not. First time I did not notice the link automatically shows as XP and so that's what i downloaded. I followed the instructions above closely. Need to make it work with the Dell Photo 964 that i have, so the issue is on me :) and can't ask my work IT support. Got a new computer sent to me by my work: IBM Lenovo Thinkpad T400. Hi, I found this trail when searching for answer for same problem.

Dell photo 964 printer